Products / Post-sale
12 · Growth hiding in accounts

Expansion & Upsell

Expansion propensity from usage, support and billing patterns, benchmarked against similar customers — with the play, the evidence and the draft ready to send.

ONE CORE
Capabilities
  • Expansion propensity scoring per account
  • Whitespace: products, departments, geographies
  • Lookalike benchmarking against similar customers
  • Renewal playbooks triggered 90 days out
  • Upsell drafts grounded in the account's own data
  • NRR tracked per owner and segment
What lands in your stack — the actual artifact, not a mockup
Expansion · Acme Corp$180–240K ARR
Acme uses Product A in the US. Similar-profile customers adopt Product B within 8 months. Champion engaged; usage supports the case.
propensity 0.82 · play ready
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