Products / Post-sale
10 · Live in production today

Customer Experience LIVE

AI support across email, WhatsApp and voice, inside your existing helpdesk — categorize, answer and QA-score every conversation, grounded in your SOPs. The proven Intelegit core, already running at scale.

ONE CORE
Capabilities
  • Auto-categorization against your taxonomy (93%+ accuracy)
  • Agentic AI responses grounded in your SOPs
  • Realtime AI voice for inbound calls
  • Call transcription and structured summaries
  • Customer context profiling across channels and teams
  • 100% of conversations QA-scored — not a 5% sample
What lands in your stack — the actual artifact, not a mockup
Ticket #8492 · "Payment pending 5 days"RESOLVED
Categorized as Txn Status in 1.4s · grounded reply sent in 14s citing the live transaction API · QA scored 9.2/10 overnight.
channels: email · WhatsApp · voice · live at Skydo, Cashfree
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